Services

EXPERT ONGOING MANAGED SOLUTIONS
TO YOUR TECHNOLOGY PROBLEMS

For managed IT solutions of all kinds including cloud migration, managed cyber security services, network services and help desk support, Highland Computers Managed Services can provide all the help you need. Our skilled and experienced support team are able to assist with issues and organizations both large and small.While Managed IT services certainly can’t fix all of the problems an enterprise will face, it can certainly mitigate the effects and make tackling these challenges in an efficient, sustainable way more feasible.

OUR EXPERTS CAN HELP YOU WITH:

TOOLS AND TELEMETRY:  Our team will help you save time and money. With Highland Computers, you gain access to advanced tools and reporting to better understand your digital environment. Data can drive your decision making and help determine when technology may be inefficient, particularly in the case of addressing legacy tech systems that may be outdated.

24/7/365 CUSTOMER SERVICE:  Highland Computers specializes in round-the-clock help-desk work and can deliver this at a more affordable, efficient rate. Our team of experts are well-versed in the use of special tools for analytics, reporting and monitoring.

DAY-TO-DAY MAINTENANCE:  Between patches, OS upgrades, and hardware upgrades, planning and executing technology changes for companies of hundreds or thousands of employees is often a full-time job in its own right. Highland Computers can handle this everyday maintenance to keep the lights on, letting your full-time IT staff focus on addressing future-looking, big-picture tasks.

TALENT AND GROWTH MANAGEMENT:  Rapid growth can be challenging for an organization, as hiring too few workers can result in being short staffed, while being overstaffed means having to lay workers off. Partnering with Highland Computers allows you to be conservative with your extra hiring, bringing on new full-time hires only when you’re certain that you need them, and managing excess need with certified, well-trained contract workers. Leverage us to bring flexibility to projects and acquiring team members.It may not be feasible for an enterprise to bring on a full-time employee just because they’re an expert in one particular piece of software or infrastructure. It is a far more efficient use of resources to contract someone who knows the ins and outs of these various tools.

OBJECTIVE ADVISOR:  Sometimes, you need an outsider’s viewpoint to decide what the correct course of action is, and a veteran MSP can be a great source of advice. Since Highland Computers has worked with multiple companies, there is a high likelihood that we have encountered a given issue before. Having an objective third-party analysis can help overcome the “well, we’ve always done it this way” mentality.